brickhouse security Reviews and Complaints

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brickhouse security Reviews

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  • Garbage Products



    This is the worse company to buy a product!!! Run…run…away from this garbage… I purchased a product …received the product…and it did not work… Calling customer service is a nightmare …you'll see… I was asked to send the product back … They received the product…but did not send a replacement back… I guess they were trying to fix the on that did not work.. Calling customer service they give you a lot bull …saying the product was processed yesterday (Sunday a non working day) then they change tho... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    PirCarlos's Picture   PirCarlos    0 Comments   Comments
  • Defective GPS Unit



    Our agency purchased sveral Livewire GPS units from Brickhouse Security. They were pitched to us by the sales rep as being exactly what we needed. We have had numerous problems with the units not working as they should which has been a real liability to our business operations. The one unit will work fine for a day or so then stop working totally. We have attempted to return or exchange this unit several times and have been told GPS units are non refundable. We were willing to accept a replacement unit but that request was also denied because they claim the unit was working properly at the... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
  • Brickhouse Security Problems



    I made a purchase online and then 30 minutes after I made the purchase I found the product elsewhere for almost half the price. I called the company and they were closed, so I sent an email requesting a refund immediately. Two days later the company contacts me by email stating they could not cancel the order because it had already been shipped. They could not give me a tracking number or any information. I clicked on the tracking on my order online and it hadn't been shipped yet. I complained again and they told me they couldn't cancel the order. Now I have to pay for... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    joca's Picture   joca    0 Comments   Comments
  • BRICKHOUSE



    I BOUGHT MEGA MINI PRO DVR-80 CAMERA FROM BRICKHOUSE SECURITY WEBSITE AND PAID $150 FOR CAMERA . BUT THEY SENT ME MINI DV MD80 CAMERA . WHICH IS ONLY UNDER $50.00 DOLLAR @AMAZON.COM .I CONTACTED BRICKHOUSE SECURITY ABOUT THIS INCIDENT AND CUSTOMER REP TOLD ME THAT I SHOULD HAVE DONE RESEARCH BEFORE I BUY . WHEN THEY ARE THE ONE WHO ARE MISGUIDING THE PEOPLE . THEY ARE ADVIRTISING WRONG PRODUCTS ON THEIR WEBSITE AND SENDING CHEAP ITEAMS TO CUTOMERS . THERE ARE RIPPING PEOPLE OFF . More...
    (Miscellaneous)
    prince811's Picture   prince811    0 Comments   Comments

brickhouse security Reviews By Product


brickhouse security Comments


doplar says: (11 months ago)
 0
"comes with a 90-day Protection Plan, and free, unlimited technical support for the life of your product. BrickHouse is here for you."
Thats a copy and paste from their site. keywords = lifetime of the product...ergo if product is defective, then waarranty is meeaningless. Glad I checked out complaint since I was very close to buying.



alfons says: (3 years ago)
 0
I bought a windshield-mounted video camera from Brickhouse.
The camera was of a cheap quality, unlike what was advetised.
The video recording and sound were terrible.

I arranged to return it for a refund.

They charged me a repacking fee, storing fee, postage, and misc fees.

I received about 40% of what I paid for it.
NO MORE BRICKHOUSE FOR ME.



james232 says: (4 years ago)
 0
They should not be selling door locks they have no idea what they are doing purchase from www.fslocks.com




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